Spectrum Video Service Agreement
The practice of robbing a customer`s chain range is not considered anywhere in the world where I have lived as a good business practice. Spectrum seems to outdo him, and he`s left us, never swearing to do business again. After the many fruitless conversations with their customer service agents looking for some kind of satisfaction, we are tired of accepting this as a normal way of doing business. In 18 months, the bill has gone from $109 to $120, a few to a few, but for an elderly lady, it`s starting to add up. Without any real feeling of satisfaction for a year and a half and apparently no worries about Spectrum, we will be happy to explore what is offered by another provider. I have to laugh now, when I watch their commercials on TV, what they promise is something they really don`t deliver. Judging by the many complaints found online here and elsewhere, I am not alone when I am dissatisfied. Overall, it was perhaps the worst cable operator performance we have had in the last forty years. It never happened, and when I called it two days, is that the best thing you can do? It has no service and cannot receive or receive calls. That is not acceptable. What if there is an emergency? For the launch, Spectrum TV Essentials will be available for $14.99 plus taxes, with no additional fees or installation fees.
The entire Essentials Line-up TV will be available on all mobile and connected devices supported via the TV Spectrum TV app, one of the most widely used live TV apps in the United States: iOS and Android smartphones and tablets, Apple TV, Roku, Xbox One, Amazon Kindle Fire, Samsung Smart T TV and computers on SpectrumTV.com. The Spectrum TV app offers a fully interactive and seamless visual experience, allowing customers to browse shows and movies by category or network, aggregate a “watch list” with favorite content, define parental control and more. In the coming months, Charter plans to launch a cloud DVR service on the Spectrum TV app. Charter Spectrum is the WORST in terms of costs, but above all customer service. We have always paid $213.00 per month. We had a family emergency and sent a check too late. I actually made 4 phone calls with CS to let them know, and they said there was nothing Ghey could do, our service would be cut off and in fact they were cutting our service (phone, cable TV and internet) this company couldn`t have a worse enemy that provided decent customer service for paying people. IF YIU CAN MAKE THE SWITCH THESE PEOPLE REALLY DO SUCK BADLY. We have tolerated terrible customer service because so lack of competition. THAT`S THE ONLY REASON.
We`re at the end of our service. Last month, I was told that there was no concern, that our package would only see the PAC12 channel disappear and nothing more. As no one counted only one loss we went on our stuff and see last week, Are No Longer The Movie Channels (171/72/73). After undergoing a double talk from a so-called operator last summer, when Spectrum disappeared, I knew there was no point in bothering them, because they didn`t seem to be dealing with Channel Raiding since they were on duty instead of Time Warner. Spectrum TV packages are cheap, all three channels are complete, premium channels are included in your package, and (to put the cherry up), it`s a contract-free service.